Return and Refund Policy

Introduction

At Big Brand Marketing, we strive to ensure our clients are satisfied with our services and digital products. This Return and Refund Policy outlines the terms and conditions under which refunds will be provided. By purchasing our services or digital products, you agree to this policy.

Digital Marketing Services

1. Service Satisfaction Guarantee

We are committed to delivering high-quality digital marketing services. If you are not satisfied with our services, please contact us to discuss your concerns. We will work with you to resolve any issues.

2. Refund Eligibility

Refunds for digital marketing services are subject to the following conditions:

• Service Agreement: Refunds will only be considered if specified in the service agreement or contract.
• Service Delivery: Refunds will not be provided for services that have already been rendered or if the service delivery has commenced.
• Client Cooperation: Refunds will not be provided if the client has not cooperated or provided necessary information for the delivery of services.
• Notice Period: Requests for refunds must be made within 30 days of the service commencement date.

3. Refund Process

To request a refund for digital marketing services, please contact us at:

• Phone: +918171855224
• Email: admin@bigbrandmarketing.in
• Address: Moradabad, India

We will review your request and notify you of the outcome within 14 business days.

Digital Products

1. Refund Eligibility

Refunds for digital products are subject to the following conditions:

• Defective Products: If the digital product is defective or not as described, you may be eligible for a refund.
• Refund Request Period: Requests for refunds must be made within 7 days of the purchase date.
• Usage: Refunds will not be provided if the digital product has been downloaded, accessed, or used.

2. Refund Process

To request a refund for digital products, please contact us at:

• Phone: +918171855224
• Email: admin@bigbrandmarketing.in
• Address: Moradabad, India

Please provide your order details and the reason for the refund request. We will review your request and notify you of the outcome within 7 business days.

3. Non-Refundable Products

Certain digital products may be marked as non-refundable. This will be clearly indicated at the point of purchase.

General Conditions

1. Refund Method

Approved refunds will be processed using the original payment method. Depending on your payment provider, it may take additional time for the refund to reflect in your account.

2. Chargebacks

If you initiate a chargeback with your payment provider, we reserve the right to dispute the chargeback and take necessary legal action to recover any owed amounts.

Changes to This Policy

Big Brand Marketing reserves the right to update or modify this Return and Refund Policy at any time. Any changes will be communicated to clients and will take effect immediately upon posting on our website.

Contact Us

If you have any questions about this Return and Refund Policy, please contact us at:

• Phone: +918171855224
• Email: admin@bigbrandmarketing.in
• Address: Moradabad, India